New Hope Telephone Cooperative

NHTC is proud to sign on to the “Keep Americans Connected Pledge” at the request of FCC Chairman Pai.

The pledge is as follows:
Given the coronavirus pandemic and its impact on American society, NHTC pledges for the next 60 days to:
(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

(3) open its Wi-Fi hotspots to any American who needs them. NHTC currently does not have public Wi-Fi hotspots, but is evaluating our options to place some within our communities as quickly as possible.

*This in no way puts a stay on fees associated with non-payment.

**Customers who know they will endure a hardship associated with actions taken to curtail the spread of the COVID-19 should contact NHTC as soon as possible (256-723-4211) to discuss their accounts.

For more information, please visit www.fcc.gov/coronavirus