We are here to help! Contact us with any questions or concerns that arise regarding your NHTC service or questions about any of our services.

Office Hours

8 am to 5 pm
Monday through Friday

NHTC Observed Holidays:

New Year’s Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day

Note: Holidays falling on a Saturday or Sunday are observed on the Friday or Monday before or after these holidays

Phone Numbers

Business Office

Toll Free

Network Operations Center
256-723-4219 (available 24/7/365)



Physical Address
5415 Main Drive
New Hope, AL 35760-9758

Mailing Address
P.O. Box 452
New Hope, AL 35760-0452

Contact us via E-Mail

Have a customer service, billing, or technical support question? Please feel free to send us an email by filling out the form below. Please note that customer service/technical support email accounts are not monitored outside normal business hours (M-F; 8 am – 5 pm). If you are experiencing a service issue after hours or on a weekend, please call our 24/7 Network Operations Center at 256-723-4219.