We are here to help! Contact us with any questions or concerns that arise regarding your NHTC service or questions about any of our services.

Office Hours

8 am to 5 pm
Monday through Friday

NHTC Observed Holidays:

New Year’s Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day

Note: Holidays falling on a Saturday or Sunday are observed on the Friday or Monday before or after these holidays

Phone Numbers

Business Office

Toll Free

Network Operations Center



Physical Address
5415 Main Drive
New Hope, AL 35760-9758

Mailing Address
P.O. Box 452
New Hope, AL 35760-0452

Contact us via E-Mail

Have a customer service, billing, or technical support question? Please feel free to send us an email by filling out the form below.