We are here to help! Contact us with any questions or concerns that arise regarding your NHTC service or questions about any of our services.
Office Hours
8 am to 5 pm
Monday through Friday
NHTC Observed Holidays:
New Year’s Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
Note: Holidays falling on a Saturday or Sunday are observed on the Friday or Monday before or after these holidays
Phone Numbers
Business Office
256-723-4211
Toll Free
877-474-4211
Network Operations Center
256-723-4219 (available 24/7/365)
Fax
256-723-2800
Address
Physical Address
5415 Main Drive
New Hope, AL 35760-9758
Mailing Address
P.O. Box 452
New Hope, AL 35760-0452
Contact us via E-Mail
Have a customer service, billing, or technical support question? Please feel free to send us an email by filling out the form below. Please note that customer service/technical support email accounts are not monitored outside normal business hours (M-F; 8 am – 5 pm). If you are experiencing a service issue after hours or on a weekend, please call our 24/7 Network Operations Center at 256-723-4219.