What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program (EBB) to help low-income households pay for internet service. The program provides a monthly discount on broadband service of up to $30 per eligible household.

Only one monthly service discount is allowed per household.

Who is eligible?

A household is eligible if one member of the household meets at least one of the criteria below:
  • Has an income that is at or below 200% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020, 2020-2021, or 2021-2022 school year;
  • Received a Federal Pell Grant during the current award year.

Check out Do I Qualify? – ACP – Universal Service Administrative Company (affordableconnectivity.gov) for more information about qualifying for the Affordable Connectivity Program.

Three Ways to Apply

The quickest way to apply is online at GetInternet.gov.

Once complete, be sure to keep your Application ID and confirmation numbers and any login information. Then contact NHTC to complete the ACP discount process.  You may begin this process online by clicking the button below. Or you may contact our customer service at 256-723-4211.

Visit the NHTC business office for in-person assistance with an NHTC Customer Service Representative.

Print an application from How to Apply – ACP – Universal Service Administrative Company (affordableconnectivity.gov), and return it along with proof of eligibility to:

ACP Support Center
P.O. Box 9100
Wilkes-Barre, PA 18773