OUR MISSION

NHTC’s mission is to exceed customer expectations, improve the quality of life in the communities we serve and fulfill evolving communications needs with advanced technology at the best value possible backed by exceptional customer service.

Our Story

New Hope Telephone Cooperative has been serving our communities’ communications needs for more than 60 years. We proudly offer Broadband internet, television and telephone services via a state-of-the-art fiber optic network. We also offer peace of mind and home automation with NHTC Security Solutions.

The story of progress in the New Hope area (as well as the founding of NHTC) is the story of the Lions Club, a group of dedicated residents whose efforts throughout the 1950s and 60s shaped the future of this region.

For reasons of safety, economic growth and convenience, community members wanted phone service. The Lions Club became a driving force locally in community development. After unsuccessful attempts to bring the big investor-owned telephone company to New Hope, Lions Club members set out to make it happen for themselves.

Creating a cooperative wasn’t easy. Each founding member pledged money up front and then provided continued support in order for the new cooperative to get started. Each individual took a risk – but it was a risk worth taking because they knew they needed a modern communications network.

Today, broadband is the dominant communications need for our area, and New Hope Telephone has evolved to bring that connection to the residents of our community.

NHTC is proud to be a Gig-Capable Certified Provider. Our customers can enjoy Broadband Internet speeds over 100 times faster than those currently available in many US households.

Our purpose is to improve the quality of life in the communities we serve. We’ve built a state-of-the-art fiber optic network to serve our communities’ communications needs now and in the future. We’re here because we carry the legacy of our founders and our members.

NHTC has received several certifications including: ‘Gig-Capable Provider’ certification from NTCA – The Rural Broadband Association as well as ‘All-Fiber Service Provider’ from the Fiber Broadband Association. These certifications exemplify NHTC’s ongoing efforts to deliver the most technologically-advanced communications services to our communities.

Board Members and Exchanges

Jeffrey Cantrell, President
Grant Exchange

Randy Morrison, Vice President
Grant Exchange

Jim Duncan, Secretary
New Hope Exchange

Calvin Bearden, Treasurer
Grant Exchange

Jeff Cooper
New Hope Exchange

Barry Jones
New Hope Exchange

Greg Glover
Owens Cross Roads Exchange

Mike Whitaker
New Hope Exchange

Garland Elders
Owens Cross Roads Exchange

NHTC Board

NHTC BOARD OF DIRECTORS: Front Row, L to R: Jim Duncan, secretary; Jeffrey Cantrell, president; Calvin Bearden treasurer; and Randy Morrison, vice president. Back Row, L to R: Jeff Cooper; Garland Elders; Mike Whitaker; Daniel Martin, general manager; Greg Glover; Barry Jones; and Mac Martinson, NHTC attorney.

The NHTC Board of Directors normally meets the third Tuesday of each month at 6:30 pm. Any member of the Cooperative may request to be added to the agenda by completing an Agenda Request Form. Please note that this form must be submitted at least one week prior to the scheduled meeting. Completed forms may be emailed to daniel.martin@nhtc.coop.

You may also mail your completed form to:

NHTC
ATTN: Daniel Martin
PO Box 452
New Hope, AL 35760

Minutes of the Board Meetings are available for review by Cooperative members at the NHTC business office, 5415 Main Drive, New Hope, AL.