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Phone

Keep a landline for peace of mind!

Despite improvements to the cell tower grid, mobile phones are still not nearly as reliable as landlines, especially in rural areas. That’s why NHTC urges residents to stick with at least a basic landline connection.

Here are some things to consider:

  • Address data for landline phones is already programmed into the 911 system and pops up for dispatchers to see whenever a call comes in. That’s not the case with cell phones.
  • For most cell phones, the 911 system uses a process called triangulation where the signal from the phone is traced through nearby towers to try and get an approximate location of the caller. So far, the process is inconsistent. Emergency responders then have to search an area for the caller.
  • The address database can also help in the event of an emergency if children, babysitters or other guests need to call 911, but do not know the address.
  • Wind can also damage towers leaving a cell phone — even a charged one — without service.
  • Landline networks can handle massive call demands. Often, when many wireless phone users are trying to make calls at the same time in the same area, wireless networks cannot handle the heavy call loads and users are greeted with an “all circuits are busy” message.

Get phone service from NHTC today!

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Residential Rate:$16.25

Business Rate: $32.55

Note: Federal and state access charges, fees and taxes are not included in these prices, and are listed separately on your monthly bill.

Inside Wire Maintenance

Inside Wire Maintenance gives you the peace of mind of knowing that if a problem arises with your Internet and/or telephone service – NHTC has you covered. Should you experience problems with your phone and/or Internet service, this plan covers modems and/or routers purchased from NHTC, wiring, jacks, material and labor. New Hope Telephone Cooperative’s Inside Wire Maintenance Plan (IWM) is mandatory for all Internet subscribers.

$3.50 for Residential Customers and $5.50 for Business Customers

Features like Caller ID, Call Waiting and Voice Mail  make your phone service even better:

Premium Features

*Feature may not be bundled. Must be purchased separately.

Click here to see how much you can save by bundling your services.

Having a problem paying for your phone service? See our Lifeline Assistance Program.

Making an international call? Click here to view our rates.

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